| Below is a selection of industry case studies pertaining
to TVD's three product suites - TVD Avalanche Trouble Call Management
Suite, TVD Customer Support Centre (CSC) Suite and TVD CallMapper Suite.
Please contact us if you require a specifically targeted case study. We
will be adding additional case studies over time, so please visit the
site again soon to see how TVD has helped many utility companies around
the world.
United Networks Weather Bomb
UnitedNetworks Northern and Eastern regions experienced a Weather Bomb
during June 2002 that caused extensive feeder related outages and many
“Lines Down”. UnitedNetwork’s National Service Desk was
inundated with calls from anxious customers, but thanks to LineLogix the
avalanche of calls was managed efficiently and professionally. To find
out how this was achieved using TVD Avalanche®
read on………
United Networks Case Study
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