Telephony Video Data Ltd
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Solutions : Product Overview : CSC: CSC Core Modules
 

Product Suites

Avalanche

CSC

Callmapper

These include:

  • Full network connectivity modeling
  • Network node attribute management including rolled up load flows
  • Full CIS and or Retailer integration for Service Request Management
  • User configurable 'Job' templates and workflow
  • Field crew and contractor interfaces and management for Work Orders
  • Customer, asset status, and system wide alarms
  • Service level agreements
  • Guaranteed supply contracts
  • Load profiling and upstream inference for non monitored assets
  • Call taking including CTI (if required)
  • Scada event based integration
  • Switching, Switch planning for planned Outages and planned restoration
  • Planned and Unplanned Outage Analysis, Confirmation and Management through to restoration
  • Management and operations reporting e.g. SAIDI, CAIDI, SAIFI, SLA exceptions, Activity and Response times

CSC's Core Modules are delivered via browser, thin client and server side applications.

They provide a very fast implementation path and timeline resulting in reduced risk, less staff downtime for implementation and training, and faster return on investment.

For further information on the CSC product please fill in the Contact Form.

 

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