Telephony Video Data Ltd
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Solutions : Expertise and Industry Knowledge
 

TVD’s expertise and industry knowledge is not just centered around trouble call and outage management.

TVD has spent a significant amount of time in call centers and control rooms around the world and has developed a sound understanding of many aspects of utility operations.  Much of this knowledge has found its way into our existing products.

Additionally, we have extensive business and technical experience that can be applied to bespoke developments or enhancement of our existing products as required giving TVD the ability to bring added value solutions to our clients.

In addition to our standard development tools and database expertise, below is an overview of the technologies and some example interfaces we both have experience with and/or are embedded into our products.

  • SCADA interfaces e.g.:
    • IFIX
    • Foxboro
    • Abbey Systems
    • OPC compliant SCADA Systems

  • GIS and Mapping interfaces e.g.:
    • Intergraph G-Framme, GeoMedia, WebMap
    • Smallworld and Smallworld Internet Application Server
    • ESRI Arc8 MapObjects & ArcObjects
    • Mapinfo MapX and MapXtreme

  • Telecoms protocols:
    • Computer Telephony Integration (CTI); CSTA, SAPI, TAPI
    • SS7 Protocol interfaces; INAP, IMAP, TCAP, MTP3

  • Custom IVR development and outbound dialing systems

  • Wireless data:
    • Cellular; AMPS; D-AMPS, GSM, GPRS, CDMA
    • Radio systems; MPT1327 (TMR), EDACS, conventional 2-way

  • Handheld Device Programming:
    • CE/Pocket PC
    • Palm

  • Field computing application development using CE and Palm Operating systems

  • Low voltage SCADA system development

 

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